Remote Booking

Turn visitors into customers!

Have you ever wondered how to make your website more effective to your business’ bottom line?

The answer begins with information and ends with action.

If you are running a website offering something (package vacations, for example) can you quickly and easily determine how many people are visiting your website each day? Do you know which of your packages are the most popular? Can you engage people who spend a “lot” of time on your site, either looking at several packages or taking a long look at a single package to convert them from visitors into CLIENTS?

For 2009 we have put together a system designed to answer all of the above questions and more. Our remote booking service provides you with all of the information and tools needed for real-time live web monitoring, interactive chat, and more.

* Remote booking enables our operators to view website visits in real-time. They can watch visitors arrive at your site and watch how visitors move from page to page. They can see where the visitors came from (Google, for example) as well as glean specific data about the visitor, such as Country, City and the Browser they are using. Our system also tracks whether or not this is a repeat customer. If they are, the details of each previous visit are retained, including referring source, pages visited, previous chats and more.

* Remote booking comes with a wide range of powerful reports that we can provide to you at any frequency desired (daily, weekly, monthly) and to any degree of detail desired. Our reports can be delivered in email or over the WWW and we have over 75 different pre-defined reports to choose from. Plus, we can create custom reports if your needs demand as such.

* Remote booking allows visitors to your website to chat with our operators in an easy, natural way. Whilst chatting, our operators can instantly see details of the visitor’s visit (what pages they have looked at) and their previous visits. They can also access previous chats that visitor may have had with other operators, speeding up the booking process as well as forging stronger ties with the visitor. Our operators can ‘push' pages to visitors to help your organization promote a specific special or package, or simply help the visitor get to the package they are looking for with a minimum of fuss.

* Remote booking enables our operators to proactively invite visitors to chat with them, sparking conversations and raising the ‘close rate’ of your website significantly. Using our Prospect Detection facility allows you to focus on high-probability visitors to your website by flagging key pages. When viewed by a visitor, these pages immediately inform our operators that a ‘Prospect' is on the website so they can take immediate action.
Our remote booking is ideal for many industries, such as hotels, spas, resorts, travel agents, hospitality, retail, and much more.

Click here for more information on how remote booking can turn visitors into clients (and repeat clients.) Or contact Graham Leach at 2524 3303 or via email at sales@compelite.net

FEATURED CLIENT

WWW.TECHTIUM.COM

Compelite’s success is due to our clients. In this issue, we would like to focus on one of our more recent clients, Techtium.

Founded in 1995, Techtium is an international analog semiconductor company that specializes in mobile battery management products and solutions. Techtium’s backupower™ IC based technology may be used in a variety of solutions, all of which share a common result – they all bring true meaning to the phrase “mobile device”. With backupower™, mobile device users enjoy the freedom that comes from knowing their devices are powered-up and ready to use anywhere, anytime. Techtium’s battery management technologies include backupower™ and smartcavity™.

Techtium’s R&D center is based in Israel, their ASIC design is in the Netherlands, and they have Sales & Marketing divisions in the USA, Hong Kong, Taiwan, and China along with local OEM/ODM support in Hong Kong – they truly are an international company!
Compelite helped Techtium to revamp their older website’s design and to add a Content Management System (CMS) which will allow them to keep their products, solutions and news updated. Due to the nature of Techtium’s business, they have a lot of product information, so their website not only had to be engaging but also had to present information logically and in an easy to find manner. This was important to Techtium because many of their clients (both existing and prospective) are engineers who, in addition to product names and descriptions, need the finer details and specifications as well.

The CMS developed by Compelite also allows for eCommerce so that companies across the globe can order Techtium’s products. Techtium can use the CMS to update the products they have available along with the descriptions, set the prices (this can be done by unit cost based on numbers ordered), determine if samples are available, and allow the customers to select multiple items and even method of shipping they would like to use.

For more information on revamping your own website… or even building a new website from scratch… feel free to contact us so we can discuss your requirements with you.

Web Business Growth

Growing a profitable Web Business is a strategic process that requires long-range vision, careful planning, precise execution and patience. It's vital that you know exactly what you want to accomplish and that you have a detailed blueprint to follow.

Your Internet Presence

Of course you need to have a website that is optimized and tested to convert traffic, and then you need to devote time to developing and executing short-term and long-term promotional strategies. These strategies must stand on their own as well as work together to get you the best results.

There are five key strategies you can use to advance your business and improve your profit margin. In this issue, we will look at the first of the five:

#1. Always Look For Opportunities to Increase Sales
Let's face it, sales drive business and sales come from customers. Every online business owner should embrace the following three-phase marketing approach:

Phase one is the hunt for new customers, in any and all ways possible.

Phase two is to follow up with these new customers from time to time, and introduce them to additional offers. The objective of this second phase is to get them to buy from you more often.

Phase three is to offer expensive items, or bundle multiple items into higher-priced packages, giving your customers greater opportunities to make larger purchases from you.



Next month we’ll cover the second key marketing strategy for growing your web business.

Exchange Email Accounts

With the economy in a downward trend, most companies are looking to cut costs and freeze spending. However, this can hurt productivity as it keeps you from getting the services you actually need. A good example of this is an Exchange Server; many companies need the benefits of an Exchange Server but can’t foot the price tag at this time.

That’s where Compelite’s Exchange Email Accounts service fits in… for HK$150 per month per account, you will get:

• 5GB Storage

• Outlook/Exchange Connection

• Outlook Web Access

• Windows Mobile Synchronization

If several of your employees get this service, they can share their calendars, client list and files. It’s like getting a lite edition of an Exchange Server at a fraction of the cost!

Feel free to contact David at david@compelite.net or 2524 3303 for more information on how our Exchange Email Account service can help you…